Discover your next interactive and engaging learning experience to achieve your business goals

Discover your next interactive and engaging learning experience to achieve your business goals.

LDG specialises in designing learning solutions that are bespoke, interactive, engaging, fun and outcomes focused. 

LDG offers a wide range of face to face, bite-sized, virtual or a blended approach for all learning workshops.  Each one can be tailored to your individual needs, regarding content,duration, and delivery method.

Leadership and Management

Leaders are leading in environments of rapid change.  This workshop prepares leaders for the ever-changing needs of the new world of work by developing your understanding of your own leadership style,the difference between Management and Leadership and Action Centred Leadership.

Together we will explore and scrutinize the key principles, expectations, and purpose of effective performance management.  Including the performance management cycle, disciplinaries and grievances, strategies to improve performance and managing and retaining high performing employees.

What is an exemplary team?  How does a person’s personal traits affect team dynamics?  How can you motivate your teams?  How can you increase engagement?  All these questions and more will be covered in this interactive workshop.

Wouldn’t it be nice if everyone understood everything we said all the time?  Sadly, there is often a mismatch between what we mean and how it is understood.  We explore the dynamics of communication, understanding barriers, recognising your own communication style, how to build rapport and the importance of empathy.

Sickness and absenteeism costs businesses money and time and impacts the productivity and morale within a team.  Balancing the health and welfare needs of staff and understanding the reasons whilst providing a framework to support or action is key.

Do you recognise the benefits of effective time management?  Are you able to set SMART goals and tasks?  Do you know how to prioritise efficiently?  We will explore all this, plus provide you with effective methods and techniques.

Are individual members of your team performing less well?  Employee performance affects organisational performance.  This workshop will help you to recognise poor performance, get to the root cause of poor performance and equip you with new ideas, insights, and strategies for resolving under performance.

Talking about contentious issues in a balanced, calm, and consistent way is a valued skill in all areas of life. In a workplace context these skills can help promote productivity, employee engagement and lead to an overall better managed workforce. Managers who avoid difficult conversations risk undermining their own position and potentially losing creditability with their employees.  Learn how to have those difficult conversations. 

121s are fundamental management practice.  By understanding the benefits of 121s, planning a 121, undertaking effective 121s, reviewing them, providing effective feedback, and setting SMART objectives you can make substantial improvements in performance quickly and at a low cost.  Let us show you how.

This workshop will provide you with the tools required to build a stronger and agile team through flexible recruitment practices.  We will explore how to plan, open, conduct, and close an interview.  You will develop effective questioning skills, ensure compliance with the Equality Act as well as recognise and safeguard against your own unconscious biases. 

Focusing on both the process and people aspects of change, we will provide you with powerful skills for managing change, including why the need for change, engaging people on the journey, and assessing the impact.

Do the same issues keep arising in your workplace?  Do similar incidents keep occurring?  You may have investigated, you may have ‘fixed’ the issue, but it does not go away.  This practical workshop will guide you through getting to the root of the problem to ensure business efficiency, safety, and success.

Employment Tribunals expect all employers to show that they have conducted a fair and thorough investigation.  This can be time-consuming and complicated.  However, if carried out early and correctly, an investigation should contain a problem and minimise distraction from the business.  Let us show you how.

To move your business forward it is essential you recognise your stakeholders and clarify their power and the interest they have in your business through effective stakeholder analysis.  This will enable leaders to develop, grow and ensure their valuable time is spent effectively. 

How should you see a complaint?  Do you recognise the benefits of addressing and resolving complaints?  Do you know why people complain and what they expect to achieve?  Do you know how to respond to a complaint?  All this plus more will be covered in the interactive workshop.

Discover your customer’s journey to see how you can influence and positively improve the customer experience.  This workshop will really make an impact by focusing not only on how you want your people to deliver great customer service, but also why they are not already doing it.

A meeting run well can be highly productive and motivating for staff; run badly they can waste valuable time and achieve limited results. Learn how to plan, structure, and conduct effective meetings which deliver the required objectives.

Health & Social Care

Do you and your teams have the knowledge and skills to identify and respond to suspected abuse or disclosure of abuse?  Do you and your teams know and work towards your responsibilities and obligations?  Let us guide you through all this and more.

Do you and your teams have the knowledge and skills to identify and respond to suspected abuse or disclosure of abuse? Do you and your teams know and work towards your responsibilities and obligations?  Let us guide you through all this and more.

This fun, interactive workshop guides your through the Mental Capacity Act and the Deprivation of Liberty Safeguards.  We ensure that the workshop relates to your and your team’s roles. 

Together we will explore CQC expectations and standards; what the fundamental standards mean in practice; what constitutes a breach; how to avoid a breach; what is quality assurance and provide you with practical strategies and tips to ensure compliance. 

This practical workshop will certify you as competent to administer Buccal Midazolam to the people you support when required.  We will explore the condition of Epilepsy, known causes, the importance of observations and recording events and recognise triggers. 

Learn what equality and diversity means in practice; what it means to you; your team; and what it means to the people you support.  Together we will explore the Equality Act; unconscious biases and how you can make a positive difference through the strategies we provide.

Learn what factors influence communication and interaction with individuals living with Dementia.  We will show you how a person-centred approach may be used to encourage positive communication. 

We will guide you through why knowing an individual’s life history and interests and the way Dementia affects them now can be used to provide person-centred activities.  We will explore the benefits and importance of individual and group activities and identify strategies for engaging with those that are disinterested and how you can ‘spice up’ an everyday activity.

The impact of recognition and diagnosis of Dementia on the person and their family should never be underestimated.  This workshop will show you approaches that enable individuals with Dementia to experience wellbeing. 

Together we will explore your role, reflect, and share practice, understand how behaviours that challenge impact you and others andrecognise how observation of behaviour is an effective tool in interpretating the needs of the individual.  We will provide you with practical strategies and tools to support those who express behaviour that challenges. 

Do the same issues keep arising in your workplace?  Do similar incidents keep occurring?  You may have investigated, you may have ‘fixed’ the issue, but it does not go away.  This practical workshop will guide you through getting to the root of the problem to ensure business efficiency, safety, and success.

Let us take you on a journey to explore the power of marketing.  Why and how you can promote you Home or Service, the importance of branding, creating collateral and how social media really is your ally.  Remember marketing is much about science than it is an art.

Continuous Professional Development

One of the key characteristics of effective managers or leaders is that they take responsibility for their own learning and development.  As a starting point, you will need to understand how best you as an individual learn – what is your preferred learning style?  Let us help you understand this and more.

CPD enables you to take responsibility for enhancing your knowledge, skills, and competence

The CPD process helps you manage your own development on an ongoing basis.  Its function is to help you record, review, and reflect on what you learn.  It is not a tick-box document recording the training you have completed.  It is broader than that.  Let us show you how.

Discover your customer’s journey to see how you can influence and positively improve the customer experience.  This workshop will really make an impact by focusing not only on how you want your people to deliver great customer service, but also why they are not already doing it

We are living in exceptional times right now, when it comes down to it, work and life are like a balancing act.  It is a daily challenge and at times focusing your attention on one area can lead to stresses and strains in another.  There is a delicate balance required – let us show you how to do this.

Prioritising and planning are crucial elements required by everyone in their business and personal life. Without planning your time and prioritising what is important to you, it is impossible to identify with the activities that are most productive. Where we are not focused on the elements that make us effective, we can begin to waste time and energy on the myriad of mundane tasks that tend to appear and this can lead to stress and anxiety.  This course will provide you with practical tips and strategies that can improve your day to day planning. 

Learn what equality and diversity means in practice; what it means to you and others.  Together we will explore the Equality Act; unconscious biases and how you can make a positive difference through the strategies we provide.